Relate Accounts Issues

Activation Key Relate

Certain issues you will encounter while using the software can only be resolved by the Accounts team. For example, you may receive a message informing you that your licence is about to expire.

In the above instance, you must contact accounts, by pressing option 2 after dialling our phone line (+353 1 459 7800 / +44 871 284 3446), or alternatively by emailing

Other examples of instances where you would need to contact the accounts team include:

  • Purchase of additional user licences
  • Purchase of additional products
  • Purchase of Charity clients (Relate Accounts Production)
  • Booking of Standalone Installations (Relate Accounts Production) & Server Moves
  • And any other queries and/or issues to do with your registration.

The Support Department is unable to assist with any of the above issues.

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